Contact DigitalBoyfriend
Last updated October 15, 2026
How to reach us
Email us at [email protected]. We usually reply within one business day.
Email is the only way to reach us. There is no phone line and no contact form.
What to include
To help us answer quickly, please:
- Write from the email address you use to sign in.
- Tell us what you were trying to do and what happened instead.
- Add the date and time it happened, and the browser or device you used.
- For billing questions, include the date and amount of the charge.
Please never send your password or full card number. We will never ask for them.
Help you can find right away
| You want to | Go here |
|---|---|
| Change your plan, update your card, see receipts or cancel | Your account |
| Delete your account and all your data | Your account |
| Read how payments, renewals and exceptions work | Refund policy |
| Learn how we keep conversations safe and private | Safety |
| Compare Plus and Premium | Pricing |
| Read how we handle your data | Privacy policy |
Privacy requests
To access, correct, export or delete your data, email [email protected] from your account address and tell us what you need. More details are in our privacy policy.
If you need help right now
DigitalBoyfriend is not a crisis service, and email is not fast enough in an emergency. If you are in danger or thinking about hurting yourself, please reach out to a real person now. In the US, call or text 988. Elsewhere, find a local helpline at findahelpline.com or call your local emergency number.